Join Smartbox and make a meaningful impact as our newest team member!
Are you a passionate Marketing and Events Assistant, UK and Global who wants to play a part in creating technology that gives a voice to those without speech? Smartbox is seeking a dedicated and talented individual like you to join our team and make a real difference in the lives of people with disabilities.
At Smartbox, we take pride in being a leading company in assistive communication technology. Our innovative products, combining specialised hardware, advanced software, and engaging content, are used by individuals with diverse needs worldwide. All around the world, our products, accomplishments and aspirations are a reflection of our teams’ values: passionate, caring, empowering, achieving together and enabling change.
We believe that everyone deserves a voice, and our inclusive culture reflects this belief. By joining Smartbox, you will become part of a team that values diversity, fosters collaboration, and supports a community of users who rely on our technology to communicate effectively.
In addition to the rewarding nature of our work, you will collaborate with talented professionals who share a common goal of pushing the boundaries of innovation while considering the environmental impact of our products and processes. We strive to develop sustainable solutions that minimise our carbon footprint and promote a greener world. By joining Smartbox, you will have the chance to shape a more inclusive society while actively contributing to our sustainability efforts. Together, let's make a difference that extends beyond communication technology and leaves a positive mark on our planet.
Events Coordination
Coordinate logistics for UK and Global Partner events, including site visits, quotes and bookings, supplier liaison, catering, travel arrangements, AV requirements, etc.
Prepare and manage name badges, branded merchandise, and presentation assets.
Support with set-up, breakdown, and staffing for key exhibitions where required.
Maintain and organise the event supplies, inventory, and documentation.
Support in creating simple event communications (e.g., email invites, internal updates).
Create post-event surveys and analyse feedback to help optimise future events.
Submit conference talk submissions and respond to queries, organise speakers, and support with presentation templates.
Assist with gathering and compiling reporting data (attendance numbers, engagement, and budget tracking).
Marketing and Communications Support
Prepare engaging social media content (e.g., for newsletters, product updates, social channels) working with the Communications team.
Create and maintain marketing toolkits, including sales guide templates and promotional copy.
Assist in the drafting and formatting of external email campaigns.
Support the creation and editing of video content for marketing use.
Proofread and check marketing and event content using accessibility tools, and completing accessibility reports.
Create email marketing automations and follow-up campaigns to nurture leads from various marketing campaigns and events.
Support with product launch campaigns by organising internal and external webinars, preparing webinar run-throughs, and organising company-wide celebrations for launch activity.
Administrative and Team Support
Update and maintain supplier and contact databases, including using the CRM.
Coordinate internal meetings, catering, and office-based social events.
Process purchase orders, invoices, and supplier payments as required.
Support ad-hoc marketing and operational tasks as needed by the wider team.
The successful applicant will also be asked to perform other duties on an ad-hoc basis and will need a proactive attitude to this.
Experience in an events, marketing, or administrative role (minimum 1–2 years).
Strong organisational skills with the ability to manage multiple priorities
Excellent communication and interpersonal skills.
High attention to detail, especially in proofing and logistics planning.
Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Familiarity with social media platforms and scheduling tools.
Basic design/layout experience (e.g., Canva, Adobe tools).
Experience with CRM systems or event management platforms.
Comfortable working with suppliers and managing administrative processes.
In this role, you will have the flexibility to work between your home and our office locations in Malvern and Bristol. For this role, we require the candidate to work in the Bristol office twice a week as a minimum.
As travel to events and our offices is required regularly, this role requires someone to have a full UK driving licence and access to a vehicle.
You will need to maintain a deep understanding and knowledge of all our products and their uses.
You will meet and keep in regular contact with other teams in the business.
Here at Smartbox, we are positive and inclusive about making adjustments, providing flexible working, and encouraging all staff to engage in a diverse range of year-round learning and personal development opportunities. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference in the lives of disabled people.
At Smartbox our employees always do their best, which is why we give so much in return. In addition to your competitive salary, private medical insurance, and whooping 25 days of holiday plus public holidays, we’ll shower you with perks, including:
Dress: We want you to feel comfortable in the office, smart casual is perfect.
Food: You can find free healthy office snacks in our kitchens.
Hybrid working: Two days a week in the office, for the rest of the week feel free to skip the commute and hit your deadlines from home. Laptop and home working IT kit provided.
Flexible work schedule: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you (prior agreement from your line manager is required).
Give back to the community: Each year every member of staff will get the opportunity to spend one paid day volunteering for a good cause of their choice.
You, our best asset: We believe in investing in you and your development. Stay with us and grow with us! We will reward you with more holidays for your long service!
Wellness: Stretch away the stress every morning with our online trainers, available via our cooperative perk website or hit the gym. We provide gym discounts too!
Wellbeing: You gain unlimited access to a benefit and Wellbeing app Yulife, providing store discounts and wellbeing services.
Mental health: You will have access to the 24/7 Employee Assistance Programme for a wide range of support, advice and resources about Family, Health, Life, Money and Work.
Peace of mind: Every employee benefit from a company pension, group life assurance, and income protection.
Fun: Complimentary theatre and cinema tickets to Malvern Theatres. We organise many free social events including team outings and get-togethers.
Eco-friendly: You can sign up for a cycle scheme (save 25%-39% on a new bike or E-bike by cycling to work), or lease an electric car through a salary sacrifice scheme after 2 years of service.
Bonus potential: We work hard and Smartbox recognizes that with a discretionary annual bonus.
Finances: Enjoy a wide variety of savings and discounts with Corporate Perks. You can save on electronics, food shopping, fashion, fitness, entertainment and all things travel.
At Smartbox, we are committed to fostering an inclusive and equitable work environment where every individual's unique background and perspective are valued and respected, but how are we doing it?
We are proud to have been awarded Disability Confident Employer status by the UK Government’s Department of Work and Pensions. We are also the Founding Partner of Purple Tuesday. You can find out more on thinksmartbox.com.
We are committed to ensuring that our recruitment practices are barrier-free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us. Please email [email protected] to discuss any such adjustments that we can make.
At Smartbox, it’s not about fitting into our culture – it’s about adding to it. Our diverse team brings together unique talents and inspires each other to create amazing products that reflect the diversity of our users and customers.
Our ever-evolving team powers the business across the world and brings the next generation of AAC solutions to life. Together we experiment, innovate, and create across the full product lifecycle. And, in a collaborative and close-knit culture, we support each other to search for better. We support our community and contribute to a sustainable future for our business and the planet.
Join us as a Marketing and Events Assistant, UK and Global, and take our technology and your career into new territories.
Share your operational expertise and passion for making an impact within your cover letter and CV. We look forward to receiving your application.
For a full job description, please visit: https://thinksmartbox.com/join-the-team/
Agencies
Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency.